cropped nurse on phone

Introduction to Telephone Nurse Triage

This course offers a quick introduction and overview of telephone nurse triage, how it functions in the healthcare system, and the roles telephone nurses play in patient care.

Upon completion of this course, you will be able to:

  • Define telephone triage.
  • Describe the practice settings and primary populations that utilize telephone triage.
  • Summarize the qualifications and expert nursing functions of telephone triage nurses.
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