Course 1: Creating a Positive Call Experience for You and Your Patients
Course 1 focuses on creating a positive experience for both the triage nurse and the patients. There are three video lessons that expand on this course-specific topic. These video lessons provide vital information regarding the phone call experience you will have with different patients. Not every patient or call will be the same. For that reason, the content within this course has been tailored to help prepare you. That way, you will be able to ensure a more positive experience for both you and the patient.
TriageLogic only takes triage calls from established patients with a practice. However, in the case of hospital and community lines, we accept every triage call.