Telephone triage learning with stethoscope

Welcome to the Telephone Triage Learning Center

The TriageLogic Learning Center provides free educational materials for telephone nurses and medical professionals. It features a variety of learning material including videos, articles, research, and links to external sources. The courses provide a thorough understanding of nurse triage, triage protocols, and patient care. 

Includes:

  • Criteria and skills needed to be an effective telephone triage nurse.
  • Strategies to listen effectively, handle difficult situations, assess symptoms, and apply the proper protocol—all in a timely manner.
  • Pre-tests and post-tests are included in the videos, allowing the viewer to test their knowledge.

Introduction to Telephone Nurse Triage

FREE

Course 1: Creating a Positive Call Experience for You and Your Patients

FREE

Course 2: What Are Schmitt Thompson Protocols and How To Use Them?

FREE

Course 3: Case Studies and Scenarios in Nurse Triage

FREE

Course 4: Managing Your Liability on Nurse Triage

This is a helpful tool for nurses that have started working with our company. Please enjoy this great learning resource.
FREE

Nurse Toolbox

Check out the articles below to learn more about triaging patients.

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