Telephone triage learning with stethoscope

Welcome to the Telephone Triage Learning Center

The TriageLogic Learning Center provides free educational materials for telephone nurses and medical professionals. It features a variety of learning material including videos, articles, research, and links to external sources. The courses provide a thorough understanding of nurse triage, triage protocols, and patient care. 

Includes:

  • Criteria and skills needed to be an effective telephone triage nurse.
  • Strategies to listen effectively, handle difficult situations, assess symptoms, and apply the proper protocol—all in a timely manner.
  • Pre-tests and post-tests are included in the videos, allowing the viewer to test their knowledge.

Introduction to Telephone Nurse Triage

FREE

Course 1: Creating a Positive Call Experience for You and Your Patients

FREE

Course 2: What Are Schmitt Thompson Protocols and How To Use Them?

FREE

Course 3: Case Studies and Scenarios in Nurse Triage

FREE

Course 4: Managing Your Liability on Nurse Triage

FREE

Course 5: The Cost and Benefits of Remote Patient Monitoring and How to Implement a Program

FREE

Nurse Toolbox

Check out the articles below to learn more about triaging patients.